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Our Travel Protection Plan 


We’ve learned over our 74 years of caring for guests as they travel the world that a good travel protection plan can be one of your most reliable travel companions. We offer a plan that includes benefits for trip cancellation, trip interruption, medical expenses and evacuation, sickness (COVID is treated as any other sickness), lost baggage, missed connections and more. In the event you are delayed due to quarantine*, Travel Delay can also reimburse additional accommodation, meal and local transportation expenses incurred. For frequently asked questions click here. Please refer to our plan documents and contact Trip Mate directly with any specific coverage questions. 

Our Enhanced Alexander + Roberts Plan includes a Non-Insurance Cancellation Fee Waiver provided by Alexander+Roberts that allows you to cancel most of our tours up to 48 hours prior to departure for any reason at all, including fear of traveling due to COVID-19.

Please see a summary of our plan below:
 

Benefits 

Maximum Benefit

Trip Cancellation Trip Cost
Trip Interruption Trip Cost
Missed Connection $500
Travel Delay (Up to $350 Per Day) $5000 
Medical Expense/Emergency Evacuation  
     Accident and Sickness Medical Expense $25,000
     Emergency Medical Evacuation, Medical Repatriation and Return of Remains $100,000
Accidental Death and Dismemberment $25,000
Baggage/Personal Effects $1,000
Baggage Delay $100
 
Trip Cost Premium Rates
Up to $2,500 $249
$2,501 To $4,000 $349
$4,001 To $5,500 $499
Trips Over $5,500 10% of Trip Cost

Rates shown are per-person and are subject to change. Only airfare purchased through Alexander + Roberts can be reimbursed under the Non-Insurance Cancellation Fee Waiver provided by Alexander+Roberts. It is important to know that the plan must be purchased prior to the final payment for your trip. In order to receive the Cancellation Fee Waiver, the plan must be purchased within 7 days of your initial deposit.**
 

Enhanced Alexander  + Roberts  Plan


Just purchase our offered plan within 7 days of your initial deposit, and you may cancel your trip up to 48 hours prior to departure for any reason. Your cancellation penalty will be refunded in an Alexander + Roberts travel certificate good for travel anywhere we go. This Enhanced Alexander + Roberts Plan with Cancellation Fee Waiver benefit is available for almost all of our tours with these exceptions: Cruises, Africa, Canada, Finland and Custom Travel. For complete details, Click Here >>

Our Travel Protection Plan for Cruises, Africa, Canada, Finland and Custom Travel. This plan includes all benefits described above but excludes the 48 hour Cancellation Fee Waiver benefit. For complete details,  Click Here >>

*Quarantine is a strict medical isolation imposed by a government authority or a physician to prevent the spread of disease and requires the relevant person to be confined twenty-four hours per day, seven days a week throughout its duration. A recommendation or self-quarantine is not a covered quarantine.

** The plan payment is non-refundable after the free look period. If You are not satisfied for any reason, You may return Your Plan Document to Your Travel Supplier within 10 days after receipt. Your plan payment will be refunded, provided You have not already departed on the Trip or filed a claim. When so returned, the coverage under the Plan is void from the beginning.

For travel to Antarctica, the Ocean Victory requires a minimum  of $200,000 in medical and evacuation coverage. To meet this minimum, you may purchase our Enhanced Alexander+Roberts plan and add an additional $65 for the increased medical evacuation coverage. For complete details, contact us.

This advertisement contains highlights of the plans, which include travel insurance coverages underwritten by United States Fire Insurance Company under form series T210 et. al. and TP-401 et. al. The Crum & Forster group of companies is rated A (Excellent) by AM Best 2020. C&F and Crum & Forster are registered trademarks of United States Fire Insurance Company. The plans also contain non-insurance Travel Assistance Services provided by and may include a non-insurance Cancellation Fee Waiver provided by Alexander + Roberts. Coverages may vary and not all coverage is available in all jurisdictions. Insurance coverages are subject to the terms, limitations and exclusions in the plan, including an exclusion for pre-existing conditions. In most states, your travel retailer is not a licensed insurance producer/agent and is not qualified or authorized to answer technical questions about the terms, benefits, exclusions, and conditions of the insurance offered or to evaluate the adequacy of your existing insurance coverage. Your travel retailer may provide general information about the plans offered, including a description of the coverage and price. The purchase of travel insurance is not required in order to purchase any other product or service from your travel retailer. Your travel retailer maybe compensated for the purchase of a plan. CA DOI toll free number: 800-927-4357. MD Insurance Administration: 800-492-6116 or 410-468-2340. The cost of your plan is for the entire plan, which consists of both insurance and non-insurance components. Individuals looking to obtain additional information regarding the features and pricing of each travel plan component, please contact Trip Mate: 9225 Ward Parkway, Suite 200, Kansas City, Missouri 64114; 1-833-297-2255; claimssupport@tripmate.com. California License #0805270. This plan is not available in NY & HI.