• Our Safari Specialist

    Chip Cooper

    After working with a master craftsman restoring antique wooden sailing boats in the Virgin Islands, Chip succumbed to the siren call of the travel industry, gaining enormous experience with Virgin Atlantic Vacations and with the Hong Kong Tourism Board as their Director for North America. The lure of selling exotic worldwide travel proved irresistible and he joined Alexander+Roberts in 2006 as our Vice President in charge of African Safaris.

    He has an intimate knowledge of Africa’s many safari camps – from the most luxurious and remote to all the renowned lodges. He knows the best times to go and the best ways to travel the vast distances of the Continent. With his broad and deep knowledge of Africa, he will tailor the perfect safari for your client’s style - and their tastes for adventure, big game thrills, and cultural exploration.

  • Our Eastern Europe + Middle East Expert

    Helena Novak

    Born in Slovenia and a US citizen since 1999, Helena is a woman of the world. With more than 35 years as a travel professional, she’s witnessed enormous change – from the fall of the Berlin Wall to the raising of the Iron Curtain. She’s traveled to more than 60 countries and has been honored by Travel Agent Magazine as one of the Most Powerful Women in Travel. She co-authored the Eastern Europe Destination Manual for The Travel Institute and has served as chairperson of the Central & Eastern Europe Council of the American Tourism Society.

    Whatever the focus of your client’s upcoming journey - culture, history, cuisine, wine or maybe a special celebration – Helena’s tremendous knowledge and personal experience promises the perfect journey for your clients.

  • Our Western Europe Specialist

    Jeff Wolnik

    Jeff joined Alexander+Roberts more than a decade ago, bringing his extensive customer service background to lead our Call Center. In 2014, he made the move to our Custom Travel Team, specializing in tailored itineraries to Italy, France and other popular Western European destinations.

    He is a passionate traveler who has explored far and wide - from the streets of New Orleans to the waterways of Botswana’s Okavango Delta. He has particularly enjoyed his recent travels throughout the United Kingdom, exploring its rich history from Stonehenge to Windsor Castle.

    Travel agents praise Jeff’s warm nature and attention to detail and their clients regularly return from their tours with glowing reports on every element of their vacation – from itinerary and pace to hotels, sightseeing and special customized activities.

  • Our Asia, Pacific + Latin America Expert

    Lai SooHoo-Lum

    A true industry veteran, Lai started her travel career with one of the first American tour operators to China and then joined Alexander+Roberts when founder Alex Harris was still at the helm. She’s seen the shifting tastes in American travel, from the popularity of “Hong Kong Shopping Tours” to the emergence of new destinations like Sri Lanka and Chile’s Atacama Desert. But regardless of the zeitgeist, the traveler’s quest for a well-planned, transportive and distinctive itinerary has not changed – and that’s where Lai’s expertise and professionalism shine through.

    She’s traveled extensively from Australia and Scandinavia to Japan and Peru. And she’s a real customer service professional who delights in exceeding the expectations of both travel agents and their clients throughout the trip-planning process, from concept and confirmation to travel and return!


I travel a great deal as a solo traveler so I usually cruise as I have always found this to be safe. However, I have always wanted to go to Africa so I took a chance. The trip was amazing. Traveling as a single female I never once felt in jeopardy or misplaced. The staff at every point was excellent even to the point of getting me through airports, security, customs, etc. The accommodations were amazing, the food was excellent and of course the reason I went was for the animals and it could not have been better. Plan on traveling with A&R again!.
-S.N. (Morganton, NC)


We are singing the praises of our trip to anyone who stands still long enough to listen. From the very first day, our guide went above and beyond for every member of our group. We felt like we had made a great, new personal friend. We are looking forward to many more adventures with your company!
-B.P. (Long Beach, CA)