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5/19/2014


General Tours World Traveler has announced the adoption of Alexander+Roberts as its global brand name. The company has also unveiled a new logo and a tagline that encompasses its legacy of innovation - “Original Journeys since 1947.” Indeed, in the 67 years since Alexander Harris founded General Tours, which Robert Drumm purchased in 1992, the company has remained at the forefront of international travel.

Moving forward as Alexander+Roberts
The name Alexander+Roberts was inspired by the first names of its pioneering founder and current president. Along with the new tagline “Original Journeys since 1947”, the name acknowledges the company’s heritage as a founding member of USTOA, its personal approach to guests’ needs, and the upscale style of its innovative journeys.

A new name to reflect the company’s distinct attributes
Through the years, the company has always been guided by feedback from its guests. It was the first company to limit all of its groups to never more than 16 guests and to expand its private travel options in all of its worldwide destinations. In research conducted for this rebranding, a number of other highly-valued attributes were cited by past travelers and upscale travel agents:

  • Innovative: Original itineraries encompassing a wide range of exotic destinations around the world.
  • Personable: The company’s well-informed and flexible approach to clients’ needs as well as expertise in crafting personal experiences on its small group tours with never more than 16 guests and upscale private journeys.
  • Authentic: Genuine cultural engagement and real opportunities for learning in far-flung lands, led by engaging native-born guides with an excellent command of conversational English.

“We’ve always tried to understand and anticipate our guests’ needs, so these results didn’t surprise us,” notes company president Robert Drumm, “but our research also revealed a disconnect between the qualities which travelers like about us and a corporate brand that didn’t speak to these key attributes.”

The company dates to an era when business acumen and success were epitomized by the likes of General Motors, General Electric and General Dynamics. “General Tours was the perfect name for the time,” Drumm adds, “and it’s served us well for nearly 70 years. But now we need a brand that speaks to our unique offerings, our distinctive personality and the demands of today’s traveler.”

The new logo was unveiled last week on the company’s website and will be incorporated into the company’s first stand-alone catalogs to Africa and Antarctica – due to be published next month.

For information, catalogs and bookings, call Alexander+Roberts at 800-221-2216.

 

I fell in love with Greece and its wonderful people and culture. Our group consisted of eleven adults who were like family by the time we were finished. The trip was well thought out. We visited the big places like the Acropolis and Delphi but the real gems were the small towns and the islands of Skiathos and Skopelos. To make it even more rewarding and special we had the best tour guide ever, Panagioto Pantou. She is a Greek archaeologist who actually worked on excavating some of the sites we visited. She was professional, kind, fun, knowledgeable, and had a way of explaining things in story form. The trip was great but she made it perfect!
- JoAnne, MD

 

We are singing the praises of our trip to anyone who stands still long enough to listen. From the very first day, our guide went above and beyond for every member of our group. We felt like we had made a great, new personal friend. We are looking forward to many more adventures with your company!
-B.P. (Long Beach, CA)